Safety and Security Management Solutions
On-line Support Available 24-7
Unlimited on-line help is available to all our clients:
User Manual
Quick Start Guide
Service Requests
Get Started Webinars
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On-line Service Requests & Updates
Enter and update service requests, and receive automatic e-mail notification of the response.
We guarantee a response within 24 hours.
Enter a Service Request
Our Support Team is World Class
Dedicated Team
We offer world class service with a dedicated team of professionals.
On-Line Support
Telephone Support
Dedicated Customer Contact
Periodic Patches and Updates
more
Additional Support Options
Premium Support is also available to our customers. Premium support includes all the features of standard support and:
Telephone Support 24-7
Priority Issue Escalation
Priority Routing for Issues Resolution
Quarterly Conference Calls
Quarterly Activity Log
Yearly Site Visit
Beta Software Availability
Contact Us at 215-546-9110
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TRA, Inc.
All Rights Reserved.